Which regulatory action is commonly cited as mandating Enhanced 911 for wireless calls?

• A. Civil Rights Act of 1991
• B. Americans with Disabilities Act
• C. FCC Report and Order 94-102
• D. Fair Labor Standards Act

Answer: (D)

Enhanced 911 for wireless calls is a federal regulatory requirement driven by the Federal Communications Commission. The action most commonly cited is the FCC’s Report and Order 94-102, issued in 1994. This ruling established the framework for Wireless E911, requiring wireless carriers to implement enhanced 911 capabilities so emergency calls can be routed to the correct PSAP and include caller location information. It laid out a phased approach, initially providing the caller’s approximate location and phone number, then moving toward more precise location data under Phase II.

The other options don’t address emergency call handling or location transmission. The Americans with Disabilities Act focuses on accessibility and discrimination protections, the Civil Rights Act of 1991 expands remedies in civil rights cases, and the Fair Labor Standards Act covers wages and working conditions. Thus, the FCC’s 1994 Report and Order is the regulatory action most closely associated with mandating Enhanced 911 for wireless calls.